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Giants Announce Launch of TicketMaster's Online Ticket Forwarding and TeamExchange Technology
Giants First in the NFL to Launch Ticketmaster’s Aftermarket Ticket Product Providing Fans With Unprecedented Access To Seats

New programs, electronic ticketing, ticket forwarding and secondary market product designed to enhance ticket subscriber benefits

September 5, 2003

East Rutherford, NJ and Los Angeles, CA - Ticketmaster, the world’s leading ticketing company, today announced an agreement with the New York Giants to launch a series of new initiatives designed to add a new level of convenience to the season subscriber experience, and enhance the value of their ticket packages. The programs also represent a new opportunity for individuals on the team’s lengthy season ticket “wait list”, which is the group exclusively targeted to benefit from this new initiative.

Highlighted in the agreement is Giants TeamExchange™, a new advanced aftermarket ticket service that creates an online marketplace for the team’s season subscribers to sell their unused tickets to fans presently wait-listed for Season Tickets. The Giants are the first team in the NFL to launch Ticketmaster’s aftermarket service.

“We are pleased to be able to offer Giants fans the latest technology created to maximize the value of their ticket purchase and improve their overall experience,” said Giants EVP and COO, John Mara. “These new products are all designed to offer added convenience, and we are proud to be the first in line among the NFL to bring it to our fans.”

”With the launch of Giants TeamExchange, wait-listed fans who don’t currently hold tickets for the sold out Giants will now have the opportunity to enjoy great football. It’s a win for football fans and a win for Giants Season Ticket holders,” said John Pleasants, President and CEO of Ticketmaster.

The programs will launch with the 2003 Giants Season and will include:

  • Account Manager: Creates a powerful online gateway for season ticket holders to manage their accounts and tickets in real-time through www.giants.com <>. Built on the Ticketmaster Archtics® system, Account Manager provides a richer experience by offering subscribers the opportunity to update account information, receive personalized information from the team and sell or email tickets to others using the TeamExchange, Ticket Forwarding and ticketFast technologies.
  • ticketFast™: Allows season ticket holders to download and print their tickets at the click of a mouse. This added convenience saves the ticket holder the time and trouble of having to receive the actual tickets through the mail or go to the box office to retrieve the tickets at Will Call. Like the Giants TeamExchange product, ticketFast features Ticketmaster’s barcoding technology to guarantee the authenticity and safety of the transaction.
  • Giants TeamExchange: Creates an online marketplace for season subscribers to re-sell their unused tickets. This new integrated technology foundation features real-time barcode authentication providing a secure, easy-to-use service for fans. Fans purchasing tickets through the Giants TeamExchange service will be issued a new ticket through email using Ticketmaster’s ticketFast™ with a new and unique barcode for entry. The season ticket holder’s original ticket will be cancelled and invalidated and the team will credit the season ticket holder’s account. If a new fan is not found, the season ticket holder will be notified and the ticket will remain valid for entry. The new TeamExchange system interacts seamlessly with the existing Ticketmaster ticketing software and all transactions are electronic and take place conveniently over the Internet.
  • Ticket Forwarding: Allows season ticket holders to maximize use of their tickets by forwarding tickets they are unable to use to another consumer electronically. Once the tickets have been forwarded through email, the user simply downloads and prints their tickets using Ticketmaster’s ticketFast™ technology.
  • Giants Touchdown for Teens: Allows season ticket holders the option to donate otherwise unused tickets to the United Way’s Community Achievement Project in the Schools (CAPS) program. This program makes donated tickets available to at-risk students as an incentive to stay in school and succeed.


About New York Giants
The New York Giants have been members of the National Football League since 1925. Since then, they have compiled a record of 583-486-33, including postseason games. The Giants won NFL championships in 1934, 1938, 1956, 1986 and 1990, the latter two in Super Bowls XXI and XXV, respectively. In addition, the Giants appeared in championship games in 1933, 1935, 1939, 1941, 1944, 1946, 1958, 1959, 1961, 1962 and 1963, as well as Super Bowl XXXV in 2000. The team is currently a member of the Eastern Division of the National Football Conference in the NFL, along with the Dallas Cowboys, Philadelphia Eagles and Washington Redskins. The Giants play their home games in East Rutherford, N.J.

About Ticketmaster
Ticketmaster, the world's leading ticketing company, sold more than 95 million tickets valued at more than $4 billion in 2002, through www.ticketmaster.com, one of the largest e-commerce sites on the Internet, more than 3,500 retail Ticket Center outlets and 19 worldwide telephone call centers. Ticketmaster serves more than 8,000 clients worldwide and acts as the exclusive ticketing service for hundreds of leading arenas, stadiums, performing arts venues, and theaters and is the official ticketing provider and supporter of the Athens 2004 Olympic Games. Ticketmaster is headquartered in West Hollywood, California and is an operating business of InterActiveCorp (NASDAQ: IACI).



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